Root Cause Analysis as a Management Tool
Tags - root cause, reasons, solutions, question/answer
Root cause analysis is a method of problem solving. Its purpose is to identify the basic reasons of the problems and then take steps to solve it immediately. Also take necessary steps to prevent the recurrence of such problems in future. Of course it is very difficult to prevent completely such recurrences.
General Principles of Root Cause Analysis: ( RCA )
RCA is a method of identifying the causes and solving them. Analysis is done after an event has occurred. RCA can also be used to forecast or predict probable events even before they occur.
General Principles of Root Cause Analysis:
-The purpose of identifying different solutions to a particular problem is to remove it and then to prevent its recurrence. The solution should be simple and cost effective.
-There can be more than one root cause for a problem.
-RCA must be done systematically and in the investigation report the causes must be clearly identified with supporting documents.
-The analysis should establish the sequence of events and their inter relationships.
-RCA can be done by different approaches: safety-based, production-based, process-based, failure-based, and systems-based.
The analysis can be done in different ways. One method is a question-answer session.
Example: Washing machine is not working.
The probable question answer session can be:
When the machine stopped working?
Was there any unusual sound during the working?
Was there sufficient water inflow?
Was the front cover closed properly?
Was the soap powder of recommended quality?
Like that the questions can be increased and its answers found out. The solution may crop up in between.
Synopsis
In short ,the root cause analysis comprises the following steps:-
What is the problem?
When it happened?
How the problem happened?
Analyze and find the solution.
******************
.
Hmmm... an interesting piece of information. Thanks for sharing it.
ReplyDelete